Privacy policy

INTERMARK BUSINESS INTERNATIONAL GROUP SARL (IBIG SARL) attaches the utmost importance to the protection of your personal data. This policy explains transparently how your information is collected, used and protected.

1. Introduction

Welcome to INTERMARK BUSINESS INTERNATIONAL GROUP. This Privacy Policy describes our practices regarding the collection, use and protection of your personal information when you use our services or our website.

2. Collection of information

2.1 Types of information collected

  • Personally identifiable information: full name, postal address, email address, phone numbers, photograph, date of birth and, where applicable, payment information.
  • Demographic information: age, gender, preferences, interests and behaviour.
  • Transactional information: services or products purchased, payment method, date, amount and delivery information.
  • Technical information: IP address, browser, internet service provider, pages viewed and browsing time.

2.2 Methods of collection

  • Directly from you via forms, contacts and exchanges.
  • Through technologies such as cookies, web beacons and similar tools.
  • Through third-party partners or authorised external sources.

3. Use of information

Your information is used to:

  • Provide and manage our services.
  • Improve the quality of our services and your user experience.
  • Communicate with you (information, services, marketing communications subject to your consent).
  • Ensure security, prevent fraud and meet our legal obligations.

4. Sharing and disclosure

4.1 Partners and service providers

Your information may be shared with partners and service providers (payment, logistics, technology) solely as part of their assignments and subject to a confidentiality obligation.

4.2 International transfers

Some data may be transferred or stored outside your country of residence, with safeguards ensuring an adequate level of protection.

4.3 Legal obligations

We may disclose your information if required by law or to protect our rights and our regulatory compliance.

5. Data security

We implement appropriate technical and organisational measures, including encryption, firewalls and restricted access, to protect your data.

The security of your information is a priority, but you also remain responsible for protecting your data while browsing online.

6. Your rights

  • Right to access, rectify and delete your data.
  • Right to restrict and object to certain processing.
  • Right to withdraw your consent at any time.
  • Right to obtain a copy of your data in a readable format.

7. Changes to the policy

This Privacy Policy may be updated at any time. The update date will be changed accordingly.

8. Contact

For any question about the protection of your personal data, please contact our Data Protection Officer:

Email: securitedonnees@intermark-business.com

SARL with share capital of 1,000,000 FCFA – Registered office: Abidjan Cocody Riviera Palmeraie – RCCM: CI-ABJ-03-2023-B13-05718 – NCC: 2302502 V – Tax regime: TEE Riviera II
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